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Hotel · Cartagena · Bolivar

Hotel Casa Quero

A 5-star stay in the heart of Cartagena's old city, with rooftop pool, 24-hour reception, and colonial-style rooms.

  • Rooftop pool and sun terrace
  • 24-hour reception and late check-out
  • Colonial-style rooms with modern comfort
8.9 Great 410 reviews Booking.com 8.9 · 410 reviews

About

Hotel Casa Quero

Hotel Casa Quero sits just off the old city centre in Cartagena, within easy walking distance of the Walls of Cartagena and the Zenu Gold Museum. The building pairs colonial architecture with contemporary interiors, offering spacious rooms and suites that blend vintage decor with practical amenities like air conditioning, flat-screen TVs, and private bathrooms.

Guests can spend days by the rooftop pool or on the sun terrace, then unwind with a massage or in the jacuzzi. The hotel's restaurant and bar serve local cuisine and drinks, while the 24-hour reception and paid airport shuttle make travel seamless. Families are welcome with cots, board games, and a children's menu.

  • Non-smoking rooms
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Currency exchange

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Great location in the old city — Just off the old city centre and within a short walk of the Walls of Cartagena and the Zenu Gold Museum.
  • High-rated rooms and service — Guests praise the spacious, stylish rooms with colonial decor and comfortable beds, and the staff's helpfulness.
  • Rooftop pool and wellness facilities — Enjoy a rooftop pool, sun terrace, jacuzzi, massage services, and a spa – ideal for relaxation after exploring.
  • Flexible services — 24-hour reception, late check-out, and paid airport shuttle make travel logistics easy.

Worth weighing

4 to weigh
  • Limited breakfast options — While the breakfast is delicious, some guests found the choices limited.
  • Facilities rating is low — The facilities category received a low score, suggesting some amenities may not meet expectations.
  • No pets allowed — The hotel does not permit pets, which may be a constraint for those traveling with animals.
  • Check-in window restricted — Check-in is only from 15:00 to 23:59, which might not suit early arrivals.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Grand Quadruple Suite

  • Sleeping arrangements for 4 persons

Deluxe King Room

  • 1 King-size bed

Deluxe Villa

  • 3 Single beds

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Non-smoking rooms
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Currency exchange
  • Fire extinguishers
  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Room

  • Air conditioning
  • Sitting area
  • Patio
  • Terrace
  • Ironing facilities
  • Free toiletries
  • Flat-screen TV
  • AM/FM alarm clock

Food & Drink

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Children's menu

Wellness

  • Rooftop pool
  • Sun terrace
  • BBQ facilities
  • Spa & wellness centre
  • Solarium
  • Jacuzzi
  • Massage
  • Public Bath

Family & Entertainment

  • Cots
  • Board games
  • Game room

Services

  • Fax/Photocopying

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.9
Great 410 reviews

Guest-rated 8.9/10 from 410 reviews

Booking.com · 8.9 · 410 reviews
8.9Verified guest

“The entire hotel was spotless. The location was particularly good, just off the old city centre, close to all the attractions and easy to get around. The staff were always eager to help.”

8.9Verified guest

“Really excellent service throughout my stay.”

8.9Verified guest

“The location in the middle of Cartagena was amazing. The room was stylish and spacious, with a shower, hairdryer, and bath sheets in the private bathroom.”

8.9Verified guest

“The room felt brand new and well designed, with comfortable beds and vintage colonial decor. The property was right in the city centre.”

8.9Verified guest

“The rooftop pool was perfect. We visited the historic sites and tried local food nearby. The staff were super friendly and helpful. Just note that breakfast is delicious but limited in options.”

8.9Verified guest

“My bed was exceptionally comfortable and the room was large and stylish with vintage colonial decor. The vibe was quiet. The location was fantastic – the Zenu Gold Museum is about a 10-15 minute walk from the hotel.”

04 — Location

Getting around Cartagena

The property sits in Cartagena.

By foot: The hotel is just off the old city centre, with the Walls of Cartagena a 550-metre walk away and the Zenu Gold Museum about 10–15 minutes on foot.

Calle Quero, 9 - 53, Cartagena, Bolivar, 00000, Colombia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
9 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is at 12:00. Late check-out is available.

Is there a rooftop pool?

Yes, the hotel has a rooftop pool, along with a sun terrace and a jacuzzi.

Does the hotel offer airport shuttle?

Yes, a paid airport shuttle is available.

Are pets allowed at the hotel?

No, pets are not allowed.

Is breakfast included?

The hotel offers in-room breakfast and a restaurant. Guests note that breakfast is delicious but limited in options.

Is Wi-Fi available?

Yes, Wi-Fi is available throughout the hotel.

The bottom line

An ideal choice for travelers seeking a central, stylish base in Cartagena's old city, with high marks for rooms, service, and dining, though the facilities score and limited breakfast options may temper expectations.

8.9Based on guest ratings and reviews

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